News & Announcements

High Alert For New Phone Scam

Phone Scam Targeting Debit Cards

 

Alabama credit unions are being hit with vishing (voice phishing).

 

TVAFCU Members have reported a phone scam in which an automated system says their card had been blocked, asked to press 1, and then the call is dropped. 

 

If you receive a call like this one, please just hang up--do not press 1, as this will validate your phone number is active and they may try to use your phone number in the future to lure personal and financial information from you.

 

Tuscaloosa VA Federal Credit Union will never contact you by phone or e-mail and ask you for personal information such as your Social Security number, account number, or credit card number.

 

Anyone who provided their personal information to the fraudsters should go immediately to the Federal Trade Commission (FTC) website at www.ftc.gov/idtheft and follow the steps provided to minimize their losses and protect their credit.

Access your Line-of-Credit Online

Access your Line-of-Credit Online

 

You can now withdraw from your equity line-of-credit online via our online banking service, Teller@home! Simply log in to Teller@home, click on Transfer at the top of the page, choose Quick Transfer, select your line-of-credit to transfer from, and then choose your checking or savings account to transfer to.

 

A withdrawal fee of $20 will be assessed if the withdrawal is less than your minimum withdrawal amount.

 

If you have any questions, please contact our mortgage department at 205.556.7819, ext. 122.

 

Thank you for choosing Tuscaloosa VA Federal Credit Union – where we are committed to you!

Opt In For Paid Overdrafts

New Rules for Courtesy Pay
Affecting All Checking Account Holders

(Changes on ATM and One-Time Debit Card Transactions)

New rules give ATM and Debit card users additional options regarding overdrafts. Tuscaloosa V.A. Federal Credit Union will be providing all members that have a checking account with the ability to make decisions about overdraft services for transactions made with your ATM or Debit cards.

Key Things You Need to Consider When Reading the Notice

The Basic Facts

An overdraft may occur in several ways such as (1) the payment of checks, electronic funds transfers or other withdrawal requests such as ATM and debit card transactions; (2) payments authorized by you; (3) the return of unpaid items deposited by you; (4) the assessment of service charges; or (5) the deposit of items which, according to your credit union’s Funds Availability Policy, are treated as not yet available or finally paid. We are not obligated to pay any item presented for payment if your account does not contain sufficient funds. However, if you maintain your account in good standing (defined as making regular deposits and bringing your account to a positive balance at least once every 30 days) and there are no legal orders outstanding and no delinquent TVAFCU loans, we may approve your reasonable overdrafts. This is what is known as Courtesy Pay and is the last option presented to cover an overdraft.

There are other overdraft options before accessing Courtesy Pay that we strongly recommend. We would recommend that you apply for a TVAFCU line of credit to cover transactions when you overdraw your account. A line of credit comes with an interest rate that you only pay on outstanding balances used. We encourage you to set up this service as the first option for overdraft protection as they will be less expensive than the Courtesy Pay service.

Courtesy Pay was provided on your account as a backup to the service mentioned above. If an item is returned, not only are there usually NSF fees charged (whether it is paid or not), but there may also be expensive fees and other ramifications from the merchant. The Courtesy Pay program was intended to save you money and embarrassment in these situations.

Your Options

Standard Courtesy Pay

Standard Courtesy Pay will remain and you will be automatically enrolled 30 days after opening a checking account and will remain if you continue to be a member in good standing. (Again, a member in good standing for these purposes is considered as clearing the overdraft amount within 30 days and having no significant deposit returns or delinquent loans with TVAFCU.)

Courtesy Pay Opt-in Option for ATM and One-Time Debit Card Transactions

In the past, TVAFCU and other Financial Institution’s standard procedures would be to automatically enroll you in their standard Courtesy Pay program for all types of transactions when you opened a new checking account. Under the new rules, TVAFCU and other Financial Institution’s must first get your permission to apply these services to everyday debit card and ATM transactions. To grant this permission and to receive the same peace of mind you have for other overdraft transactions, you will need to respond to the notice and opt in (agree).

If you want us to authorize and pay overdrafts on ATM and one-time debit card transactions, complete the opt-in form and return to TVAFCU as soon as possible. Click here to access the OPT-IN FORM.

Existing Accounts

Beginning August 15, 2010, if you do not opt in (agree), TVAFCU Courtesy Pay program won't apply to your everyday debit card and ATM transactions. These transactions typically will be declined when you don't have enough money in your account; no overdraft fees will be assessed.

New Accounts

If you open a new account on or after July 1, 2010, TVAFCU and other Financial Institution’s cannot approve transactions for everyday debit card and ATM transactions when you do not have sufficient funds to cover the full amount of the transactions unless you opt in (agree). If you do not opt in and do not have sufficient funds in your account at the time of the transaction, the transaction will be declined; no overdraft fees will be assessed.

If you open a new account before July 1, 2010, TVAFCU will treat you as an existing account holder; you will receive a notice about your overdraft services and will have to decide if you want them for everyday debit card and ATM transactions.

Flexibility

Whatever your decision, the new overdraft rules give you flexibility. If you opt in (agree), you can cancel at any time. If you do not opt in, you can do so later.

Checks and Automatic Bill Payments

The new rules do not cover checks or automatic bill payments that you may have set up for paying bills such as your mortgage, rent, or utilities. TVAFCU may still automatically enroll you in their standard Courtesy Pay services for these types of transactions.

Courtesy Pay Waiver

If you do not want the standard Courtesy Pay service or coverage for ATM and one-time debit card transactions, you may request to have the Courtesy Pay service removed from your checking account altogether.

 

Click Here for the Opt In For Paid Overdrafts Form

A Safer Way to Pay Your Bills

Tired of your payments getting lost in the mail?
You're afraid of a company charging too much?
Postal service moves like a snail?
Fraudulent activity on your account is your luck?

Try e-Bill with online bill pay from the comfort of your home!
Postage is a thing of the past - you never have too far to roam!

You pay your power and water bill online,
You pay your cable and phone bill too,
Too many accounts have you in a bind?
Try e-Bill - Consolidate - You can't loose!

Click here to get a run-down of all e-Bill has to offer and get answers to frequently asked questions.

 

Take a test drive today!



Check Your VISA Balance 24|7

Call 1-800-808-7230 for VISA Account Inquiries 24|7


Here are some simple instructions to follow after dialing:

Press 1 to continue in English, then press 2 for account information.
Enter your 16 digit account number.

Options:
Press 1 for your balance, available credit, and payment activity.
Press 2 for recent transactions, or a copy of your statement.
Press 3 for payment options.
Press 4 for information on a disputed transaction.
Press 5 for a credit limit change inquiry, to replace a damaged card, or to update account information.
Press 9 to speak with a representative.

 

Check it out!

You may purchase any of Tuscaloosa VA Federal Credit Union's vehicles at the "Buy It Now" price or you may place a bid with your "Best Offer".
If you are interested in purchasing or bidding on a vehicle, please use our
Online Bid Submission form. If you prefer a printable PDF version of the form, please click here.


 

19 Durrett Grove
Tuscaloosa, AL 35404

Click on the photo to learn more.

 

3230 Mystic Lake Way
Northport, AL 35473

Click on the photo to learn more.


 

584 East Beach Blvd
Gulf Shores, AL 36542

Click on the photo to learn more.

 

4020 Frontier Street
Northport, AL 35475

Click on the photo to learn more.

For more information, please call Ashley at 205.556.7819 Ext. 202.

Tip of the Month

What Credit Score Are You Purchasing?

If you are planning to apply for a mortgage, car loan, or other type of credit soon, you may have thought that purchasing your credit score would be a financially sensible thing to do. Indeed, your credit score is one of the main factors that determine whether your application is approved and the interest rate you receive. If you know that you have a low score, and why your score is low, that can help you make improvements to strengthen your application. However, before you whip out your debit or credit card to buy that score, it is important to be aware of what you are actually purchasing.

A “credit score” is simply a generic term that refers to a numerical representation of the assessed risk of lending to you. There are many different types of credit scores out there, with different ranges and ways of assessing risk. The chart below lists scores that are available for consumer purchase.

Model Score Range Factors Used to Calculate Score Where to Buy
FICO 300-850 Payment history (35%), balances owed/ credit utilization (30%), length of credit history (15%), pursuit of new credit (10%), and types of credit in use (10%) Fair Isaac
www.myfico.com
Equifax
www.equifax.com
VantageScore 501-990 Payment history (32%), credit utilization (23%), balances owed (15%), variety and length and of credit history (13%), pursuit of new credit (10%), available credit (7%) Experian
www.experian.com
 
TransUnion
www.transunion.com
PLUS 330-830 Not released Experian
www.experian.com

The most popular model among lenders is the FICO score – or a derivative of it. However, keep in mind that there is no guarantee that the score you see will be the exact same one the lender sees. There are different versions of the FICO score available (e.g., one for mortgage lenders, one for auto lenders), and your credit score will also fluctuate as new information is added to your credit report.

Perhaps more helpful than the three little numbers you receive is the information that is provided with it – in addition to getting the score, you will also be told what factors are responsible for lowering your score. It is not necessary to spend cash to gauge the strength of your credit history (you can access your credit report for free at www.annualcreditreport.com, and there is a plethora of free information on-line on how you can improve your credit standing) but some people feel it is worth it to shell out a couple of bucks for their credit score.

Knowing what you are getting can help you make an informed decision about if and where you should purchase your credit score.

This message is brought to you by BALANCE.